Escape room software comparison

The Xola alternative built only for escape rooms

Tours-and-activities platforms are built around departures and seats. An escape room sells a private room to a group for a fixed slot, which is a different model — so Escape Navigator is built around rooms, resources and game masters, with occupancy heatmaps that show exactly which slots are worth discounting.

Xola is booking and marketing platform for tours and activities. Below is what a quest-specific system changes day to day, and what switching your bookings across actually involves.

Why escape rooms move to Escape Navigator

We cover what is left of your current contract

Still locked into a paid term elsewhere? We give you Navigator PRO for free until that term ends, so switching does not mean paying twice.

Migration in a couple of minutes

Bookings, clients and history transfer without losing a single record, and your team gets step-by-step instructions plus a learning center with video guides.

No contract of our own

We do not ask you to commit. You start, pause or cancel the subscription yourself, and PRO is covered by a 30-day money-back guarantee.

A free plan that is actually usable

Navigator Basic is free forever and already includes booking widgets, gift certificates, a flexible booking grid, online payments and analytics. PRO is billed per room and gets cheaper as you add rooms.

Built for escape rooms, not adapted to them

Rooms, slots, groups, game masters, room readiness and waivers are first-class concepts — not custom fields bolted onto a generic booking object.

Revenue tools, not just a calendar

An AI chat that sells 24/7, abandoned-booking retargeting, promo codes, upsells, post-game offers, NPS-driven review collection and win-back campaigns are all included.

What you get on day one

The toolbox follows the guest journey rather than a module list, so nothing between the first click and the repeat booking is missing.

Before booking

  • 24/7 AI chat for guestsanswers, picks a game and books
  • Split payment widgetpay now, details and waiver after
  • One invoice per groupthree rooms — one payment
  • Gift certificatesflexible prices and scheduled delivery
  • Abandoned-booking retargetinga promo code for those who didn't pay
  • Promo codes and deals
  • Add-ons and prepaymentactor, animator, corporate
  • Waiversconsent from every participant

During the shift

  • Resource schedulingshifts, hosts, rooms, resources
  • Game Mastertimer, stages and in-game hints
  • Room readinessyou cannot sell what you cannot run
  • Classic, VR, lounge, eventsany format in one calendar
  • Shift tasksfor admins and the tech team
  • Info boardwhat matters — to the whole team at once

After the game

  • Post-game scenariosphotos, thanks and an offer while emotions are fresh
  • NPS and surveysa high score — a review on the right platform
  • Detractor filterthe problem is seen inside, not in a bad review
  • Win-back and birthdaysautomatic guest return
  • Repeat and cross-sellsa personal offer for the next game
  • Referral program
  • Email and WhatsApp campaignsemail builder and segments

For the owner

  • End-to-end analytics and P&Lrevenue, occupancy and profit by room
  • AI analystanswers about your business in plain language
  • Sources, UTM and adssee what pays off
  • Occupancy and weak slotsheatmaps by day and hour
  • Automatic payroll and KPIsby hours, games and sales
  • Reports and action logwho changed what in the system
  • Mobile appthe whole business in your pocket
  • 20+ integrations, including Zapier
  • Team learning centervideo guides and onboarding

How switching from Xola works

  1. 1

    Create an account

    Register and add your rooms, slots and prices. No card is required to start the trial.

  2. 2

    Import your data

    Bring over bookings, clients and history, then check them against your old system before you switch traffic.

  3. 3

    Put the widget on your site

    Paste the booking widget into your existing website — no redesign — and connect payments through Stripe, PayPal, Square or a local provider.

  4. 4

    Bring the team in

    Set up shifts, access rights and shift tasks, and let staff work through the video guides in the learning center.

Perguntas e respostas

Switching from Xola: common questions

Pricing, migration and setup — the questions owners ask before moving their bookings across.

Posso migrar do Bookeo, Resova, Xola ou de outro sistema?

Sim. Reservas, clientes e histórico são transferidos em poucos minutos sem perda de registo, e a equipa recebe instruções passo a passo. Se tiver um contrato pago em vigor com o fornecedor anterior, compensamos o período restante e oferecemos PRO gratuitamente até ao fim desse período.

Quanto custa o sistema de reservas para salas de escape?

A tarifa Navigator Basic é gratuita para sempre e já inclui widgets de reserva, vales‑presente, configuração flexível da grelha, pagamento online e analítica. O Navigator PRO é cobrado mensalmente por cada sala na sua moeda local, e o preço por sala diminui à medida que o número de salas aumenta — a calculadora na secção «Preços» mostrará o valor exato para o seu país e número de salas. Não há taxa de ligação nem custos ocultos.

Existe um plano gratuito ou período de teste?

Ambos. O Navigator Basic é gratuito para sempre, e o Navigator PRO tem um período de teste grátis sem necessidade de cartão. A assinatura pode ser suspensa ou cancelada a qualquer momento, e o PRO tem reembolso em 30 dias.

Quanto tempo demora a integração?

Pode começar em poucos minutos: registe-se, adicione as salas e a grelha de reservas e insira o widget no site. A migração de dados de outro sistema demora apenas alguns minutos e o centro de formação integrado tem vídeos com instruções para a equipa.

Quais integrações estão disponíveis?

Mais de 20 integrações prontas para usar, incluindo Google Calendar, Google Analytics, Facebook Pixel, Mailchimp, Telegram, Slack, Discord, Twilio, SMSPilot, SMTP, Stripe, PayPal e Square. O restante conecta‑se via Zapier e webhooks, por isso não é necessário exportar dados manualmente.

Os clientes poderão reservar e pagar online no meu site?

Sim. Widgets de reserva instalam-se em qualquer site — não é preciso refazer o site — e mostram a disponibilidade em tempo real. O cliente pode pagar integralmente ou efetuar um pré-pagamento; o pagamento separado permite pagar primeiro e preencher dados e consentimento depois. Um grupo que reserva várias salas recebe uma única fatura; serviços adicionais — ator, animador, opções corporativas — são vendidos no mesmo processo. Cartões‑presente funcionam com valores flexíveis e envio agendado.

Try it on your own rooms

Start free, import your data and see the calendar with your real bookings before you move any traffic.