Escape room software comparison

The FareHarbor alternative built only for escape rooms

Escape Navigator is an escape-room-native alternative: classic quests, VR, lounges and events live in one calendar, staff and room readiness are planned in the same grid, and payroll and KPIs are calculated automatically from hours worked, games run and sales.

FareHarbor is reservation platform for tours, activities and attractions. Below is what a quest-specific system changes day to day, and what switching your bookings across actually involves.

Why escape rooms move to Escape Navigator

We cover what is left of your current contract

Still locked into a paid term elsewhere? We give you Navigator PRO for free until that term ends, so switching does not mean paying twice.

Migration in a couple of minutes

Bookings, clients and history transfer without losing a single record, and your team gets step-by-step instructions plus a learning center with video guides.

No contract of our own

We do not ask you to commit. You start, pause or cancel the subscription yourself, and PRO is covered by a 30-day money-back guarantee.

A free plan that is actually usable

Navigator Basic is free forever and already includes booking widgets, gift certificates, a flexible booking grid, online payments and analytics. PRO is billed per room and gets cheaper as you add rooms.

Built for escape rooms, not adapted to them

Rooms, slots, groups, game masters, room readiness and waivers are first-class concepts — not custom fields bolted onto a generic booking object.

Revenue tools, not just a calendar

An AI chat that sells 24/7, abandoned-booking retargeting, promo codes, upsells, post-game offers, NPS-driven review collection and win-back campaigns are all included.

What you get on day one

The toolbox follows the guest journey rather than a module list, so nothing between the first click and the repeat booking is missing.

Before booking

  • 24/7 AI chat for guestsanswers, picks a game and books
  • Split payment widgetpay now, details and waiver after
  • One invoice per groupthree rooms — one payment
  • Gift certificatesflexible prices and scheduled delivery
  • Abandoned-booking retargetinga promo code for those who didn't pay
  • Promo codes and deals
  • Add-ons and prepaymentactor, animator, corporate
  • Waiversconsent from every participant

During the shift

  • Resource schedulingshifts, hosts, rooms, resources
  • Game Mastertimer, stages and in-game hints
  • Room readinessyou cannot sell what you cannot run
  • Classic, VR, lounge, eventsany format in one calendar
  • Shift tasksfor admins and the tech team
  • Info boardwhat matters — to the whole team at once

After the game

  • Post-game scenariosphotos, thanks and an offer while emotions are fresh
  • NPS and surveysa high score — a review on the right platform
  • Detractor filterthe problem is seen inside, not in a bad review
  • Win-back and birthdaysautomatic guest return
  • Repeat and cross-sellsa personal offer for the next game
  • Referral program
  • Email and WhatsApp campaignsemail builder and segments

For the owner

  • End-to-end analytics and P&Lrevenue, occupancy and profit by room
  • AI analystanswers about your business in plain language
  • Sources, UTM and adssee what pays off
  • Occupancy and weak slotsheatmaps by day and hour
  • Automatic payroll and KPIsby hours, games and sales
  • Reports and action logwho changed what in the system
  • Mobile appthe whole business in your pocket
  • 20+ integrations, including Zapier
  • Team learning centervideo guides and onboarding

How switching from FareHarbor works

  1. 1

    Create an account

    Register and add your rooms, slots and prices. No card is required to start the trial.

  2. 2

    Import your data

    Bring over bookings, clients and history, then check them against your old system before you switch traffic.

  3. 3

    Put the widget on your site

    Paste the booking widget into your existing website — no redesign — and connect payments through Stripe, PayPal, Square or a local provider.

  4. 4

    Bring the team in

    Set up shifts, access rights and shift tasks, and let staff work through the video guides in the learning center.

Veelgestelde vragen

Switching from FareHarbor: common questions

Pricing, migration and setup — the questions owners ask before moving their bookings across.

Kan ik overstappen van Bookeo, Resova, Xola of een ander systeem?

Ja. Boekingen, klanten en geschiedenis worden binnen enkele minuten overgezet zonder verlies van records, en het team ontvangt stapsgewijze instructies. Als u nog een betaalde overeenkomst met de vorige leverancier heeft, vergoeden wij de resterende looptijd en krijgt u PRO gratis tot die datum.

Wat kost het boekingssysteem voor escaperooms?

Het tarief Navigator Basic is altijd gratis en bevat al boekingswidgets, cadeaubonnen, flexibele roosterinstellingen, online betalingen en analytics. Navigator PRO wordt maandelijks per escape room in uw lokale valuta gefactureerd; de prijs per escape room daalt naarmate het aantal toeneemt — de calculator bij Prijzen toont het exacte bedrag voor uw land en aantal escape rooms. Geen aansluitkosten of verborgen kosten.

Is er een gratis abonnement of proefperiode?

Beide. Navigator Basic is altijd gratis en Navigator PRO heeft een gratis proefperiode zonder kaartgegevens. Het abonnement kan te allen tijde zelf gepauzeerd of geannuleerd worden; voor PRO geldt een terugbetaling binnen 30 dagen.

Hoe lang duurt de aansluiting?

Begin binnen enkele minuten: registreer, voeg escape rooms en de boekingskalender toe en plaats daarna de widget op uw website. Gegevensoverdracht vanuit een ander systeem duurt enkele minuten, en in het ingebouwde leercentrum staan videohandleidingen voor uw team.

Welke integraties zijn beschikbaar?

Meer dan 20 kant-en-klare integraties, waaronder Google Calendar, Google Analytics, Facebook Pixel, Mailchimp, Telegram, Slack, Discord, Twilio, SMSPilot, SMTP, Stripe, PayPal en Square. Alles overige koppel je via Zapier en webhooks, dus je hoeft gegevens niet handmatig te exporteren.

Kunnen gasten online reserveren en betalen op mijn website?

Ja. De boekingswidgets voor escape rooms worden in elke website ingebed — je hoeft die niet aan te passen — en tonen actuele beschikbaarheid. Een gast kan volledig betalen of een aanbetaling doen; gesplitste betaling maakt het mogelijk eerst te betalen en later gegevens en toestemming in te vullen. Een groep die meerdere kamers boekt krijgt één factuur, en extra’s — acteur, animator, bedrijfsopties — worden in dezelfde afhandeling verkocht. Cadeaubonnen werken met flexibele bedragen en geplande verzending.

Try it on your own rooms

Start free, import your data and see the calendar with your real bookings before you move any traffic.