Escape room software comparison

The FareHarbor alternative built only for escape rooms

Escape Navigator is an escape-room-native alternative: classic quests, VR, lounges and events live in one calendar, staff and room readiness are planned in the same grid, and payroll and KPIs are calculated automatically from hours worked, games run and sales.

FareHarbor is reservation platform for tours, activities and attractions. Below is what a quest-specific system changes day to day, and what switching your bookings across actually involves.

Why escape rooms move to Escape Navigator

We cover what is left of your current contract

Still locked into a paid term elsewhere? We give you Navigator PRO for free until that term ends, so switching does not mean paying twice.

Migration in a couple of minutes

Bookings, clients and history transfer without losing a single record, and your team gets step-by-step instructions plus a learning center with video guides.

No contract of our own

We do not ask you to commit. You start, pause or cancel the subscription yourself, and PRO is covered by a 30-day money-back guarantee.

A free plan that is actually usable

Navigator Basic is free forever and already includes booking widgets, gift certificates, a flexible booking grid, online payments and analytics. PRO is billed per room and gets cheaper as you add rooms.

Built for escape rooms, not adapted to them

Rooms, slots, groups, game masters, room readiness and waivers are first-class concepts — not custom fields bolted onto a generic booking object.

Revenue tools, not just a calendar

An AI chat that sells 24/7, abandoned-booking retargeting, promo codes, upsells, post-game offers, NPS-driven review collection and win-back campaigns are all included.

What you get on day one

The toolbox follows the guest journey rather than a module list, so nothing between the first click and the repeat booking is missing.

Before booking

  • 24/7 AI chat for guestsanswers, picks a game and books
  • Split payment widgetpay now, details and waiver after
  • One invoice per groupthree rooms — one payment
  • Gift certificatesflexible prices and scheduled delivery
  • Abandoned-booking retargetinga promo code for those who didn't pay
  • Promo codes and deals
  • Add-ons and prepaymentactor, animator, corporate
  • Waiversconsent from every participant

During the shift

  • Resource schedulingshifts, hosts, rooms, resources
  • Game Mastertimer, stages and in-game hints
  • Room readinessyou cannot sell what you cannot run
  • Classic, VR, lounge, eventsany format in one calendar
  • Shift tasksfor admins and the tech team
  • Info boardwhat matters — to the whole team at once

After the game

  • Post-game scenariosphotos, thanks and an offer while emotions are fresh
  • NPS and surveysa high score — a review on the right platform
  • Detractor filterthe problem is seen inside, not in a bad review
  • Win-back and birthdaysautomatic guest return
  • Repeat and cross-sellsa personal offer for the next game
  • Referral program
  • Email and WhatsApp campaignsemail builder and segments

For the owner

  • End-to-end analytics and P&Lrevenue, occupancy and profit by room
  • AI analystanswers about your business in plain language
  • Sources, UTM and adssee what pays off
  • Occupancy and weak slotsheatmaps by day and hour
  • Automatic payroll and KPIsby hours, games and sales
  • Reports and action logwho changed what in the system
  • Mobile appthe whole business in your pocket
  • 20+ integrations, including Zapier
  • Team learning centervideo guides and onboarding

How switching from FareHarbor works

  1. 1

    Create an account

    Register and add your rooms, slots and prices. No card is required to start the trial.

  2. 2

    Import your data

    Bring over bookings, clients and history, then check them against your old system before you switch traffic.

  3. 3

    Put the widget on your site

    Paste the booking widget into your existing website — no redesign — and connect payments through Stripe, PayPal, Square or a local provider.

  4. 4

    Bring the team in

    Set up shifts, access rights and shift tasks, and let staff work through the video guides in the learning center.

Jautājumi un atbildes

Switching from FareHarbor: common questions

Pricing, migration and setup — the questions owners ask before moving their bookings across.

Vai iespējams pāriet no Bookeo, Resova, Xola vai citas sistēmas?

Jā. Rezervācijas, klienti un vēsture tiek pārceltas pāris minūtēs bez neviena ieraksta zuduma, un komandai tiek sniegtas soli pa solim instrukcijas. Ja jums vēl ir spēkā apmaksāts līgums ar iepriekšējo pakalpojumu sniedzēju, mēs kompensēsim atlikušo termiņu un nodrošināsim PRO bez maksas līdz tā beigām.

Cik maksā rezervēšanas sistēma escape roomiem?

Navigator Basic ir bezmaksas uz nenoteiktu laiku un tajā iekļauti rezervāciju logrīki, dāvanu kartes, elastīga laika režģa pielāgošana, tiešsaistes maksājumi un analītika. Navigator PRO tiek apmaksāts katru mēnesi par katru istabu jūsu vietējā valūtā, un cena par istabu samazinās, palielinoties to skaitam — cenu kalkulators sadaļā «Cenas» parādīs precīzu summu jūsu valstij un istabu skaitam. Pievienošanas maksa un slēptas maksas nav.

Vai ir bezmaksas plāns vai izmēģinājuma periods?

Abi. Navigator Basic ir bez maksas uz visiem laikiem, bet Navigator PRO piedāvā bezmaksas izmēģinājumu bez kartes piesaistes. Abonementu var jebkurā brīdī pašrocīgi apturēt vai atcelt, un PRO gadījumā spēkā 30 dienu naudas atgriešanas garantija.

Cik ilgi aizņem ieviešana?

Sākt var dažu minūšu laikā: reģistrējieties, pievienojiet istabas un rezervāciju grafiku, pēc tam ielieciet logrīku savā vietnē. Datu pārvietošana no citas sistēmas aizņem pāris minūtes, un iebūvētajā apmācību centrā ir video instrukcijas komandai.

Kādas integrācijas ir pieejamas?

Vairāk nekā 20 iebūvētas integrācijas, tostarp Google Calendar, Google Analytics, Facebook Pixel, Mailchimp, Telegram, Slack, Discord, Twilio, SMSPilot, SMTP, Stripe, PayPal un Square. Pārējās integrācijas iespējams savienot caur Zapier un webhookiem, tāpēc datus nav jāeksportē manuāli.

Vai viesi varēs rezervēt un maksāt tiešsaistē manā vietnē?

Jā. Rezervācijas logrīki integrējas jebkurā mājaslapā — to pārveidot nav nepieciešams — un parāda aktuālo noslogojumu. Viesis var samaksāt pilnībā vai veikt priekšapmaksu; atsevišķa apmaksa ļauj vispirms samaksāt, bet datus un piekrišanu aizpildīt vēlāk. Grupa, kas rezervē vairākas istabas, saņem vienu rēķinu; papildpakalpojumi — aktieris, animators, korporatīvās paketes — tiek pārdoti tajā pašā procesā. Dāvanu sertifikāti darbojas ar elastīgām summām un nosūtīšanu pēc grafika.

Try it on your own rooms

Start free, import your data and see the calendar with your real bookings before you move any traffic.