Escape room software comparison

The Xola alternative built only for escape rooms

Tours-and-activities platforms are built around departures and seats. An escape room sells a private room to a group for a fixed slot, which is a different model — so Escape Navigator is built around rooms, resources and game masters, with occupancy heatmaps that show exactly which slots are worth discounting.

Xola is booking and marketing platform for tours and activities. Below is what a quest-specific system changes day to day, and what switching your bookings across actually involves.

Why escape rooms move to Escape Navigator

We cover what is left of your current contract

Still locked into a paid term elsewhere? We give you Navigator PRO for free until that term ends, so switching does not mean paying twice.

Migration in a couple of minutes

Bookings, clients and history transfer without losing a single record, and your team gets step-by-step instructions plus a learning center with video guides.

No contract of our own

We do not ask you to commit. You start, pause or cancel the subscription yourself, and PRO is covered by a 30-day money-back guarantee.

A free plan that is actually usable

Navigator Basic is free forever and already includes booking widgets, gift certificates, a flexible booking grid, online payments and analytics. PRO is billed per room and gets cheaper as you add rooms.

Built for escape rooms, not adapted to them

Rooms, slots, groups, game masters, room readiness and waivers are first-class concepts — not custom fields bolted onto a generic booking object.

Revenue tools, not just a calendar

An AI chat that sells 24/7, abandoned-booking retargeting, promo codes, upsells, post-game offers, NPS-driven review collection and win-back campaigns are all included.

What you get on day one

The toolbox follows the guest journey rather than a module list, so nothing between the first click and the repeat booking is missing.

Before booking

  • 24/7 AI chat for guestsanswers, picks a game and books
  • Split payment widgetpay now, details and waiver after
  • One invoice per groupthree rooms — one payment
  • Gift certificatesflexible prices and scheduled delivery
  • Abandoned-booking retargetinga promo code for those who didn't pay
  • Promo codes and deals
  • Add-ons and prepaymentactor, animator, corporate
  • Waiversconsent from every participant

During the shift

  • Resource schedulingshifts, hosts, rooms, resources
  • Game Mastertimer, stages and in-game hints
  • Room readinessyou cannot sell what you cannot run
  • Classic, VR, lounge, eventsany format in one calendar
  • Shift tasksfor admins and the tech team
  • Info boardwhat matters — to the whole team at once

After the game

  • Post-game scenariosphotos, thanks and an offer while emotions are fresh
  • NPS and surveysa high score — a review on the right platform
  • Detractor filterthe problem is seen inside, not in a bad review
  • Win-back and birthdaysautomatic guest return
  • Repeat and cross-sellsa personal offer for the next game
  • Referral program
  • Email and WhatsApp campaignsemail builder and segments

For the owner

  • End-to-end analytics and P&Lrevenue, occupancy and profit by room
  • AI analystanswers about your business in plain language
  • Sources, UTM and adssee what pays off
  • Occupancy and weak slotsheatmaps by day and hour
  • Automatic payroll and KPIsby hours, games and sales
  • Reports and action logwho changed what in the system
  • Mobile appthe whole business in your pocket
  • 20+ integrations, including Zapier
  • Team learning centervideo guides and onboarding

How switching from Xola works

  1. 1

    Create an account

    Register and add your rooms, slots and prices. No card is required to start the trial.

  2. 2

    Import your data

    Bring over bookings, clients and history, then check them against your old system before you switch traffic.

  3. 3

    Put the widget on your site

    Paste the booking widget into your existing website — no redesign — and connect payments through Stripe, PayPal, Square or a local provider.

  4. 4

    Bring the team in

    Set up shifts, access rights and shift tasks, and let staff work through the video guides in the learning center.

Domande frequenti

Switching from Xola: common questions

Pricing, migration and setup — the questions owners ask before moving their bookings across.

È possibile migrare da Bookeo, Resova, Xola o da un altro sistema?

Sì. Prenotazioni, clienti e cronologia si trasferiscono in pochi minuti senza perdita di dati e il team riceve istruzioni passo passo. Se avete ancora un contratto a pagamento con il fornitore precedente, rimborsiamo il periodo residuo e attiviamo PRO gratuitamente fino alla sua scadenza.

Quanto costa il sistema di prenotazione per le escape room?

Il piano Navigator Basic è sempre gratuito e include già widget di prenotazione, buoni regalo, configurazione flessibile della griglia, pagamenti online e analisi. Navigator PRO viene pagato mensilmente per stanza nella tua valuta locale; il prezzo per stanza diminuisce all’aumentare del numero di stanze — il calcolatore nella sezione «Prezzi» mostrerà l’importo esatto per il tuo paese e numero di stanze. Nessun costo di attivazione e nessuna commissione nascosta.

Esiste un piano gratuito o un periodo di prova?

Entrambi. Navigator Basic è gratuito per sempre, mentre Navigator PRO offre un periodo di prova gratuito senza necessità di carta. L'abbonamento può essere sospeso o annullato autonomamente in qualsiasi momento; per PRO è previsto il rimborso entro 30 giorni.

Quanto tempo richiede l'attivazione?

È possibile iniziare in pochi minuti: registrarsi, aggiungere le stanze escape e la griglia delle prenotazioni, poi inserire il widget nel sito. Il trasferimento dei dati da un altro sistema richiede un paio di minuti e nel centro di formazione integrato ci sono videoistruzioni per il team.

Quali integrazioni sono disponibili?

Oltre 20 integrazioni pronte all'uso, tra cui Google Calendar, Google Analytics, Facebook Pixel, Mailchimp, Telegram, Slack, Discord, Twilio, SMSPilot, SMTP, Stripe, PayPal e Square. Il resto si collega tramite Zapier e webhook, quindi non è necessario esportare i dati manualmente.

Gli ospiti potranno prenotare e pagare online sul mio sito?

Sì. I widget di prenotazione si integrano in qualsiasi sito senza rifarlo e mostrano disponibilità aggiornata. L'ospite può pagare interamente o versare un acconto; il pagamento separato consente di pagare subito e inserire dati e consenso in seguito. Un gruppo che prenota più stanze escape riceve un unico conto, mentre i servizi aggiuntivi — attore, animatore, opzioni corporate — si vendono nello stesso flusso. I buoni regalo supportano importi flessibili e invio programmato.

Try it on your own rooms

Start free, import your data and see the calendar with your real bookings before you move any traffic.